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A Hybrid Model for Evaluation of E-Learning User Satisfaction with TAM and ELQ Approach

کلیدواژه: user satisfaction,exploratory factor analysis,e-learning quality,technology acceptance model

نویسندگان: Sayardoost Tabrizi Sina, Sabzian Azin, Moeini Ali

ناشر: - International Journal of Information and Communication Technology Research

With the start of the Coronavirus epidemic, remote education systems were widely accepted in all universities around the world. The University of Tehran, the top university in Iran, had an electronic education system since 2010, which provided services in this field to the academic community. With t... ادامه

سال:2024

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Comprehensive Evaluation of User-Centric Indicators for Digital Banking Implementation: A Case Study of Tejarat Internet Bank

کلیدواژه: AHP,Customer Satisfaction,Digital Banking,Internet Banking,Retail Banking

نویسندگان: Saadati Hossein, Afsharirad Majid

ناشر: مجله بین المللی بازرگانی و توسعه - International Journal of Business and Development Studies

Digital banking (DB) is becoming a popular choice for many customers who value convenience and efficiency. However, it is also important to evaluate how well Internet banks perform in terms of customer satisfaction. This study aims to comprehensively identify and evaluate suitable indicators for DB ... ادامه

سال:2023

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